computer manager
Title posted on Jobillico - Directeur Microsoft 365 & Digital Workplace
Posted on July 17, 2026 by Employer details Fed IT
Job details
<p>My name is Marian Babin, Director at FED IT, a recruitment firm specializing in permanent and contract placements for IT professionals. <br> <br>We are currently partnering with a growing professional services firm to recruit a Director, Microsoft 365 & Digital Workplace. This key role is responsible for the operation, security, and continuous evolution of the organization's technology infrastructure, ensuring reliable, high-performing solutions that effectively support business operations.</p> <strong>Mission</strong> <p>Key Responsibilities <br>Leadership & Strategy <br>Define and execute the Digital Workplace strategy aligned with business objectives. <br>Own the Microsoft 365, Copilot and Power Platform roadmap. <br>Prioritize initiatives and drive continuous improvement across workplace technologies. <br>Lead organizational change management and user adoption initiatives. <br>Microsoft 365 & Collaboration <br>Govern the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive and Exchange. <br>Establish best practices for collaboration, knowledge management and document governance. <br>Identify and implement AI and automation opportunities that improve business productivity. <br>Maximize the value of Microsoft Copilot and Power Platform across the organization. <br>Digital Workplace & Service Management <br>Oversee workplace services, including Windows endpoints, mobile devices, collaboration technologies and user access. <br>Ensure service excellence through ITIL-aligned incident, request and service management processes. <br>Monitor service performance, user satisfaction and operational KPIs while driving continuous improvement. <br>Promote a user-centric approach to service delivery and employee experience. <br>Governance & Continuous Improvement <br>Partner closely with Infrastructure, Cybersecurity and Business teams to deliver secure and reliable workplace services. <br>Optimize licensing, user provisioning and collaboration services. <br>Develop governance standards, operational procedures and service documentation.</p> <strong>Your profile</strong> <p>Your Profile <br>7 to 10+ years of experience in Digital Workplace, End User Computing, IT Service Management or Microsoft technologies. <br>Previous leadership experience managing teams or leading cross-functional technology initiatives. <br>Strong expertise with Microsoft 365, including Teams, SharePoint, OneDrive and Exchange Online. <br>Experience with IT Service Management (ITIL), incident management, service requests and SLA governance. <br>Proven success leading technology adoption and organizational change initiatives. <br>Ability to translate business needs into structured roadmaps and technology strategies. <br>Excellent stakeholder management, communication and leadership skills. <br>Experience with Microsoft Copilot, Power Platform or AI-driven workplace solutions. <br>Exposure to Intune, Windows endpoint management and Apple device management. <br>Experience in professional services, legal firms or highly regulated industries. <br>Familiarity with Digital Employee Experience (DEX) platforms, knowledge management and self-service initiatives. <br>Experience measuring service performance through KPIs such as CSAT, adoption metrics and operational dashboards.</p> <br><br>- Location Montréal, QC
- Work location On site
- Salary$140,000 to $170,000YEAR annually
- Starts as soon as possible
- vacancies 1 vacancy
- Source Jobillico #17367671
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