human resources consultant
Title posted on CareerBeacon - Platform Solutions Consultant
Posted on June 11, 2026 by Employer details Employment Hero
Job details
Who we areEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.The EH WayAt Employment Hero, we're proud of our unique DNA, which we call The EH Way. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we're not satisfied with being average. This roleThe Platform Solutions Consultant is a pivotal, AI-first role focused on supporting sales activities to increase platform adoption. You will enable prospective and existing customers to quickly understand and derive value from the Employment Hero platform by delivering world-class demonstrations, addressing technical queries, and ensuring seamless post-sale transitions - which in turn makes employment easier for everyone.As a Platform Solutions Consultant, you'll be responsible for:Sales Support & Technical Advisory Conduct high-impact, tailored product demonstrations that map solutions to customer needs and drive buyer confidence Serve as the regional subject matter expert, providing sales teams with fast, accurate product insights and standard configuration guidance Perform system reviews and scoping for existing customers seeking enhancements or platform add-ons. Implementation Collaboration Manage a clean handover process by conveying complete customer requirements and configuration context to Implementation teams to reduce onboarding friction Maintain deep knowledge of implementation frameworks to set accurate customer expectations from pre-sale through go-live Assist the Partnerships team in qualifying partner opportunities for technical compatibility and sales-readiness. Product knowledge and AI integration AI-First Execution: Proactively leverage AI tools to improve personal efficiency and design customer business solutions Voice of Customer: Capture and channel recurring customer friction points to Product and Implementation teams to improve future solution fit Domain Expert: Stay current on Canadian payroll/HR trends and platform updates, communicating changes simply to both customers and internal teams. Who you areTo thrive at Employment Hero, you'll need to embody The EH Way - operating with focus, agility, and an obsession with impact. What we are looking for in a Platform Solutions Consultant: 2-5+ years in SaaS presales or solutions consulting role Canadian payroll HR industry expertise - a must have Experience working in an AI-first, autonomous environment Knowledge: Deep knowledge of all things Canadian employment, including direct exposure to payroll / HR work AI First: Proven experience in leveraging AI to design and demonstrate complex business solutions Strong product fluency: can explain platform functionality and solutions clearly and accurately, including standard configuration guidance within guardrails Ability to run efficient, outcome-focused discovery for customer needs and translate into standard-fit solutions Strong demonstration capability CRM Systems: An understanding of CRM systems Organisation & Efficiency: Highly organised and efficient in working autonomously and managing workload Communication & Translation: Strong ability to translate and co- Location Toronto, ON
- Work location Hybrid
- Salary$115,000 to $125,000YEAR annually
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #3aeeb055-145b-497c-9b59-646d1f41221c
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